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FAQ
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| How am I billed? |
| You simply pay for what you actually use! Thatís right; GlobeMeeting makes it affordable for you to create online meetings and gives you the flexibility to use this online conference tool as you please as you are not required to subscribe to a fixed monthly fee. |
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| Is GlobeMeeting safe? |
| GlobeMeeting is an extremely secure application. You designate the moderator to control the flow of information and who can have access to it. Our conference software has to go through mandatory registration to obtain access rights from the moderator. GlobeMeeting installs all this behind the firewalls of your company. |
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| GlobeMeeting - Getting Started |
| Globe Meeting - Getting Started |
| What are the minimum system requirements? |
| (A reviser) |
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| What applications and operating systems are required? |
| Operating system - PC: Windows 98, 2000, XP, Vista Mac: (à completer) |
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| What IP ports are needed to use the client application? |
| GlobeMeeting requires the use of two communication ports, being 443 (HTTP protocol
over SSL) and 80 (Alternative HTTP port or otherwise known as web port). What are these ports used for? 443 : Port used by GlobeMeeting for the transfer data 80 : Port used by GlobeMeeting's web portal These ports can be customized. We utilize these ports by default on our servers as company network administrators generally unblock them.. Should you utilize or purchase your own server, you will have the liberty to use any given open port in your company, granted you are assured that a chosen port causes no conflict, which generally is a responsibility held by the network administrator. |
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| Is GlobeMeeting compatible with office applications such as Word, Excel, and PowerPoint? How can I integrate this type of file? Can I use the source files (.xls, .doc, .ppt) directly? Do I need to convert them to HTML? |
| By using the option broadcast, all the web type pages (HTML) are made available to
participants. Applications such as Word, Excel, and Adobe Acrobat can be broadcasted as long as all participants have the application installed on their respective computers. In such a case where a participant does not have a required application, the sharing of application is required. All Powerpoint documents can be broadcasted at any time. |
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| Is the interface multilingual? |
| Yes. GlobeMeeting is offered in French, English, Italian, Spanish, and German. The language can be controlled with the simple click of a button. |
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| What equipment do I need for using GlobeMeeting? |
| To summarize the details presented in the section “minimum system requirements”, you need a computer, headphones with a microphone, a Webcam (optional), and the GlobeMeeting application. |
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| Do I need to download additional applications to use GlobeMeeting? |
| Unlike other software of this type, no other application is needed for its use. All you need is the GlobeMeeting application. |
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| What factors affect the performance of my meetings? |
| The Internet in general and the performance of your computer can affect the performance of your meetings. If you use your own IP network, performance will be optimal. Furthermore, GlobeMeeting can be configured for IP networks. |
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| Does it help to have a high-speed Internet connection? |
| Although it always helps to have a faster Internet connection, you simply need a basic DSL / cable connection to immediately see the benefits of using GlobeMeeting! |
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| What is the difference between document sharing and application sharing? |
| Document sharing means sharing files that have been made accessible to the other users so that they can be downloaded. Application sharing on the other hand has two modes: Normal mode allows the sharing of an application, for example Word or Excel. You share only the desired window and the windows attached to it if necessary. In Desktop mode, you share everything that appears on your computer screen. In short, Normal mode lets you give control of a particular application to a remote user, whereas Desktop mode gives the remote user full control. |
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| What types of files or applications can I share? |
| You can share almost any file: photos, videos, Word documents, and Web pages. |
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| Can I share several documents at once? |
| Yes, you can share several documents at once, but only if you are in Desktop mode. |
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| What happens if the people attending the meeting have different screen resolutions? |
| Everything actually depends on the configuration of the moderator’s screen. A full screen mode, available in the software, facilitates viewing while sharing. |
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| Can I prevent individuals from joining my meeting? |
| Yes, it is possible, when reserving the room, to add a password for accessing the meeting. Furthermore, a user must be registered in a room to have access to it. |
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| What does GlobeMeeting offer that others don’t? |
| The application has advantages that give it an edge over its closest competitors. For example, it allows private or group discussions and conversations, text or voice, without the use of a telephone. It has archiving capabilities that no other application has thus far been able to offer. Also, with its interaction tools, it is possible to get the reactions of participants or to “raise one’s hand” to attract attention. Furthermore, GlobeMeeting can be either sold by license or by a pay-per-usage method. Therefore, the user can use it in an unlimited manner at modest cost. |
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| How can I get more information? |
| By contacting us via or by telephone at (514) 861-1881. |
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